CONTACT US 📬

Need help? We’ve got treats on standby. 🦴

Customer Support: [instarintern8@ververa.shop]
Order Issues: [instarintern8@ververa.shop] — please use subject line: Order #____


Mailing Address:
FLAT 917B 9/F TOWER A NEW MANDARIN PLAZA NO14 SCIENCE MUSEUM RD TSIM SHA TSUI HONG KONG

Before you write, have this ready:

• Your order number
• Photos if the item arrived damaged or wrong
• Your pup’s size/breed if you need sizing help

We usually reply within [1–2 business days]. Weekends and holidays may take a little longer. 🐾